Customer Experience And Quality

You are always at the center of our attention!

We are keen to provide the best level of service to our customers. We are happy to receive their comments and inquiries and always strive to develop our services to meet their expectations and needs. We also provide services to ensure the highest standards of quality and provide advice and guidance and credit counseling to raise awareness and financial culture.

For comments and inquiries You can contact us through our below channels:

Complaint managing mechanism or inquiries :click ​here

For credit advisory You can contact us through our below channels:

Credit Advisory number: 011 479 8399

Dear Customer

If you want to make a complaint related to fraudulent operations, please immediately call Albilad Phone Banking:

From Saudi Arabia: 8001230000

Outside Saudi Arabia: 00966920001002


 Complaints and Suggestions Form

All fields with Asterisk (*) are Mandatory Fields

Customer Name
Customer User ID
Are you customer at Bank Albilad?
Financial Account
Mobile Number (ex. 9665xxxxxxxx)
Please, pick one choice
Validation Code

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