Introduction
Welcome to Bank Albilad's Cookies Policy. The Cookies Policy outlines how Bank Albilad (herein referred to as "we", "us", "our" or "Bank") utilizes cookies on our website and mobile app, and other digital channels (herein referred to as "Site") to enhance the browsing experience of the user of this site (herein referred to as "you" and "your") and personalize content.
Purpose
The purpose of the Cookies Policy is to outline the specific reasons for using cookies on our Site and how you can manage these cookies. Cookies are essential for ensuring the proper functioning of our Site, such as connection speed, operating system details, visit times and durations, and IP addresses. Additionally, we use cookies to analyze Site traffic and trends, which helps us improve our services and content based on user preferences. Some cookies are also used for marketing purposes, allowing us to provide personalized advertisements that are more relevant to our users.
Objective
The objective of this Cookies Policy is to provide transparency and clarity regarding the use of cookies on our Site. We aim to inform users about the types of cookies we use, how they work, and the specific purposes they serve. Our goal is to ensure that that users understand the importance of cookies in enhancing their browsing experience and optimizing Site functionality. Our commitment is to respect user privacy and data protection rights while utilizing cookies to improve the overall user experience on our Site.
Scope
This policy applies to the use of cookies on our Site, outlining the collection and utilization of cookies, as well as providing guidance on managing your cookie preferences. You have the option to either enable all cookies or customize your settings through the cookie preferences. You can adjust your web browser settings to accept or decline all cookies, or selectively choose specific types of cookies based on your preferences, as outlined in section Who Provides the Cookies?.
Acronyms, and Abbreviations
|
Term |
Definition |
|
Cookies |
Cookies refer to small pieces of information that a web server generates and sends to a web browser. Web browsers store the cookies they receive for a predetermined period of time, or for the length of a user's session on a Site. Cookies are attached to any future requests the user makes of the web server. |
|
Personal Data |
Any data, regardless of its source or form, that may lead to identifying an individual specifically, or that may directly or indirectly make it possible to identify an individual, including name, personal identification number, addresses, contact numbers, license numbers, records, personal assets, bank and credit card numbers, photos and videos of an individual, and any other data of personal nature. |
|
Data Protection Officer, "DPO" |
A DPO is an appointed expert on data protection that informs and advises on applicable data protection laws and regulations, monitors compliance with applicable laws and regulations, and acts as a point of contact with relevant regulatory authorities. |
|
Privacy Policy |
A Privacy Policy describes how an entity collects, uses, discloses, and protects your Personal Data and respects your privacy. |
Policy Statement
What Are Cookies?
Cookies are a small file that is placed on your computer's hard drive, tablet or mobile device by Sites when you visit them. Its functions include storing your login and session statuses, recording your user preferences, analyzing web traffic, and additional information about your visits to the Site. They help us enhance your browsing experience by recalling your preferences and offering tailored content. Cookies assist us in analyzing your interactions with our Site, leading to improved performance and functionality.
How Do Bank Albilad Use Cookies?
Bank Albilad utilizes cookies to gather information regarding visitors' usage of the Site, such as connection speed, operating system details, visit times and durations, and IP addresses. This data obtained through cookies allows Bank Albilad to comprehend how the Site is being utilized, including visitor numbers, pages viewed per session, time spent on specific pages, and more. This, in turn, enhances the visitor experience. Bank Albilad does not seek to identify visitors personally based on their IP addresses.
Advertisements and promotional content are displayed on Bank Albilad's Site and are visible to all users. Cookies may be used to deliver targeted marketing or advertising messages to you using targeting cookies.
Cookies do not in any way compromise the security of your computer. Visitors can use most of Bank Albilad's Sites with no loss of functionality if cookies are disabled from the web browser.
Who Provides the Cookies?
Our cookies are sourced from two different providers:
|
Cookies Provider |
Details |
First Party
|
Set by Bank Albilad on visitor's device and exclusively utilized by Bank Albilad. |
| Third Party |
Cookies belonging to external organizations (e.g., Bank Albilad's advertising partners) that are utilized on our Sites. |
How Long Do the Cookies Last?
Our cookies have a shelf life of two periods:
|
Lifetime of Cookies |
Details |
| Session |
Temporary cookies are stored only while the visitor's browser is open and are deleted once the browser is closed. |
| Persistent |
Cookies that remain on visitor's device until they expire, or visitor delete them. They remember visitor's preferences for future visits. |
What Types of Cookies Does Bank Albilad Use?
Bank Albilad uses the following cookie types:
|
Type of Cookies |
Details |
| Necessary Cookies |
These essential cookies are necessary to facilitate your navigation Bank Albilad's Site and utilize their features. Without these cookies, services that have been requested by the visitor, such as online and mobile banking, cannot be provided. |
| Functionality Cookies |
Functionality cookies enable Bank Albilad's Sites to remember visitor's preferences (such as language settings) from previous visits, and offer enhanced, personalized features. They can keep track of your progress when you are completing online application forms and can be used to provide services you've asked for. |
| Performance Cookies |
The cookies gather data on visitor interactions with a Site, such as the most frequently visited pages and the presence of error messages. These cookies do not capture any personal identifying information about visitors. The information collected by these cookies is aggregated and anonymized. |
| Targeting Cookies |
These cookies track visitor's Site visits to provide personalized and targeted ads to make it more relevant to you. They can be stored on visitor's device during their visit and recognized by other sites to display tailored ads from Bank Albilad and third parties. While these cookies monitor visitor's browsing activity, the data collected remains anonymous. You can control your cookies preferences through your browser settings. |
How Can You Manage Cookies?
When you access Bank Albilad's Site or utilize our apps, you have the flexibility to either enable all cookies, disable all cookies or customize your preferences through your Cookie Settings. You can specifically choose the categories of cookies (excluding essential ones) that you wish to permit.
You also have the option to adjust your Site settings to either accept or decline all cookies or specific types of cookies. Most of our Sites can still be accessed with full functionality even if cookies are disabled in your web browser. However, disabling necessary cookies may prevent you from utilizing certain banking services.
Instructions on managing and disabling cookies are typically available in the privacy or help section of your browser's Site. If you wish to disable cookies on multiple devices or Sites, you will need to disable cookies individually on each device and Sites.
Changes to this Policy
We reserve the right to update this policy periodically as required. Any modifications will be reflected in this document.
Using Your Personal Data
You can access details regarding the collection and utilization of your personal information in our Privacy Policy,
Click here.
Contact Us and Our Data Protection Officer
If you have any questions, concerns, or requests regarding this Cookies Policy, please contact us at:
Bank Albilad
Head Office Address: 8229 Al Mutamarat, Unit 2, RIYADH 3952- 12711, Kingdom of Saudi Arabia
Phone: 011-4798888
Worldwide Phone: 00966-114798888
Email: DPO@bankalbilad.com
Periodic Review of this Policy
The bank can review and update this policy at any time and the updates will be reflected for both parties.
