Soft Token

Bank Albilad with Soft Token


What is Multifactor Authentication (MFA)?


A Multifactor Authentication System provides you with an additional layer of security to verify your identity. It doesn’t allow the electronic transaction until the authentication code is entered, also known as One-time Password (OTP). It provides highest degree of protection to safeguard your personal information and misuse of electronic banking system in Saudi Arabia. 
Once you log in to our online services, you will be required to generate your unique One-time Password. It will be sent to your registered mobile number through SMS notification. Now with our new MFA “the soft token”, you have more authentication options to secure your electronic banking transactions wherever you are without waiting for an SMS any more.

What is ‘Soft Token’?


It is a service that allows you to generate One Time Password OTP to authenticate your banking transactions. It is an alternative to the OTP through SMS. The soft token is available in two types:

Mobile Token:
  • It's a light application installed in your mobile phone.
  • Unlimited One-time Password (OTP).
  • This application is available in various versions suitable for Apple, Blackberry, Android, Java devices, and other smart phones.

Device Token:
  • A small hardware device that allows you to generate One-time Password (OTP) on the go.
  • Simply press the ‘Token’ button to generate the password.

What are the key features of ‘Soft Token’ application?


  • It’s an application in your mobile phone that can be used anywhere, anytime.
  • Suitable for low or no coverage areas, as no network is required.
  • No extra charge on transferring application between mobiles, only reactivation is required.

How to Register to the ‘Soft Token’ Authentication?


  • Download a software that's compatible with the operating system of your mobile.
  • After installing the Soft Token, please activate it through Albilad Net or Call center.

How to Activate Soft Token through Albilad Net?


  • Log in to your Albilad Net account.
  • Select ‘Token Manage’ from the main menu, then click on activation button (You will be required to accept the Terms and Conditions).
  • Select the type of your device and open the Token App.
  • Enter the activation code in Albilad Net that appeared through the App, and then press the ‘Next’ button.
  • Enter the activation code in the App that appeared through Albilad Net, and press the ‘Next’ button to confirm activation. 
  • Continue with setting of application and reset you App PIN. Activation will be done within 24 hours.

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